Report Problems
311 is residents’ hotline for city services and information. Contact us to report a problem or ask a question about a city service.
Service Requests
Request pruning, mulching, stemming, stumping, watering, branch clean-up, stakes and ties, roots trip hazard, carpenter ants, etc.
Garbage & Recycling
Request a new or additional city bin. Request an repair or replacement. Report a wrong delivery of a bin or return a bin.
Make Payments
Pay a department of consumer affairs fine or get help with business tax filing, payment, and account issues. Pay Riverside bills and fees online.
GovTech Agency
Thori Lam, Upper Chubachu, Thimphu, Bhutan.
Business Hours
Monday – Friday 9:00 am – 5:00 pm
Get in Touch
Phone: +975-02-323215
Fax: +975-02-328440
Write to Us
Post box : 482
Royal Bhutan Police
- Traffic Dial 111
- Fire Dial 110
- Crime Dial 113
- Dial 1010 in Thimphu to access any of the above mentioned services